U.S. Citizens Services
Travel in the Yucatan Peninsula
Frequently Asked Questions:
1. Where can I find information about traveling to the Yucatan Penninsula?
We recommend that all travelers review the Country Specific Information provided on Mexico on the State Department website.
2. The Department of State has issued a Travel Alert for Mexico - what does it mean?
The Department of State monitors worldwide conditions to provide travelers with the information they need to plan a safe and successful trip. More information can be found at What Are Travel Warnings, Country Specific Information & Travel Alerts?
The current Travel Alert for Mexico can be found at: http://www.travel.state.gov/travel/cis_pa_tw/pa/pa_3028.html
Please note that the Dept. of State’s Travel Alert does NOT advise against travel to Mexico, but only provides objective information travelers need to make informed decisions when planning their trip.
3. How can I be kept informed of updates to the current situation?
We encourage all travelers to register their travel plans at the State Department website, not only for updates to the situation in the Yucatán, but also to facilitate contacting you in case of a family emergency. Register your travel plans with the State Department through a free online service at https://travelregistration.state.gov. We do not share your information with anyone without your specific approval by means of a Privacy Act Waiver.
4. What should I know if I’m going for Spring Break?
We recommend all travelers look at the “Spring Break in Mexico: Know Before You Go” for information regarding detailed information regarding safety in travel to the resort areas of Mexico
5. What about travel during hurricane season?
Hurricane season lasts from June 1 – November 30. During hurricane season, additional information is available at the Department of State’s website: www.travel.state.gov.
Travelers should monitor the weather and register with the consulate so that we can send information if hurricanes threaten the consular district.
6. What should I know if I’m traveling on business?
Please follow this link.
7. What if I lose my passport?
Please contact the closest consular agency or the Consulate in Merida during office hours for instructions on applying for a replacement passport.
8. Who should I contact if I am a victim of crime or have some other emergency that can not wait for office hours?
You should call the closest consular agency or the Consulate to reach the duty officer. An American officer is on call during non business hours to assist you in your time of need.
9. How do I contact the closest consular agency or the Consulate?
The U.S. Consulate in Merida is located at Calle 60 No. 338 K x 29 y 31, Colonia Alcala Martin; telephone from the United States: 011-52-999-942-5700; telephone within Merida: 942-5700; telephone long distance within Mexico 01-999-942-5700. You may also contact the Consulate by e-mail at: meridacons@state.gov. The U.S. Consulate’s web page is http://merida.usconsulate.gov.
The consular agencies in Cancun, Playa del Carmen and Cozumel are located at the following addresses:
Cancun: Plaza Caracol Two, Second Level, No. 320-323,
Boulevard Kukulkan, Km. 8.5,
Zona Hotelera;
Telephone (52)(998) 883-0272
e-mail: cancunagency@gmail.com
Playa del Carmen: “The Palapa”
Calle 1 Sur, Entre 15 Av. Y 20 Av.
Playa del Carmen, Quintana Roo, Mexico 77710
Telephone (52) (984) 873-0303
e-mail: playausca@hotmail.com
Cozumel: Plaza Villa Mar en El Centro
Plaza Principal, (Parque Juárez between Melgar and 5th Ave.) 2nd floor, Locales #8 and 9
Telephone (52)(987) 872-4574
e-mail: usgov@cozumel.net or usca@cozumel.net
We hope that you have a safe and enjoyable trip to the Yucatan peninsula.