U.S. Citizen Services
Playa del Carmen Consular Agency
Temporary Office Location & Hours
Due to a construction improvement project, the Playa del Carmen Consular Agency office is temporarily closed until further notice. During the remodeling, the Playa del Carmen consular agent will be providing services to U.S. citizens from the Ministerio Publico office adjacent to the consular agency at Calle 1 Sur and 20 Avenida. The consular agent is available by appointment only between 10:00 a.m. and 1:00 p.m. on Tuesdays and Thursdays. If you would like to schedule an appointment with the consular agent or have urgent business, please call (984) 807-8355.
For emergency services or other assistance, U.S. citizens may contact or visit the U.S. Consulate in Merida, the U.S. Consular Agency in Cancun, or the U.S. Consular Agency in Cozumel.
The U.S. Consulate in Merida is located at: Calle 60 No. 338-K x 29 y 31, Colonia Alcala Martin; telephone from the United States: (011)(52)(999) 942-5700; telephone within Merida: 942-5700; telephone long distance within Mexico (01)(999) 942-5700. You may also contact the Consulate by e-mail at: meridacons@state.gov. The U.S. Consulate’s web page is: http://merida.usconsulate.gov.
The consular agencies in Cancun and Cozumel are located at the following addresses:
Cancun: Plaza Caracol Two, Second Level, No. 320-323, Boulevard Kukulkan, Km. 8.5, Zona Hotelera; telephone (52)(998) 883-0272
Cozumel: Plaza Villa Mar en El Centro, Plaza Principal, (Parque Juárez between Melgar and 5th Ave.) 2nd floor, Locales #8 and 9; telephone (52)(987) 872-4574.
Thank you for your patience during this construction. We look forward to seeing you in our newly remodeled offices in Playa del Carmen in early 2009.
“Debido a nuestras obras de remodelación, la Agencia Consular de Playa del Carmen está temporalmente cerrada. Durante este tiempo, la agente consular proveerá servicios limitados en la oficina del Ministerio Público junto a la Agencia Consular en la Calle 1 Sur con 20 Avenida. La Agente Consular está disponible, previa cita, de 10:00 a.m. a 1:00 p.m., los días lunes, miércoles y viernes. Si desea agendar una cita con la Agente Consular, por favor llame al (984) 807-8355.
Muchas gracias por su comprensión durante estos trabajos. Esperamos verles en nuestra oficina remodelada a principios del 2009”